Email Troubleshooting

Many Clients/Devices

For Scorp D clients who have many mail clients and devices, such as someone who checks mail at work, at home, on a laptop while out of town, on an iPhone and on an iPad (not even kidding, I have dealt with two clients like this) I have found it useful to have them just have their main computer's mail client set to POP, and EVERY other client or device set to IMAP.

The trouble comes from different clients/devices competing to download email first, and deleting it before other clients have a chance to download it as well. Since IMAP doesn't download email, but instead just displays what is on the server, you are essentially syncing everything with the client that is set to POP.

- Shmal

Helpful Links

Below are some helpful links to common email issues. For further assistance, check out the Knowledge Base.